What Can I Return?
If you are not completely satisfied with your purchase, we will be
happy to accept a return for a refund or exchange on products in
new/unused condition within 7 days of delivery.
Items must be in new condition and in the original packaging
(please do not assemble, install, or modify the product in any
way). In the event of fitment, flaw or defect pictures may be
necessary to complete your request.
The following three exceptions for items that cannot be returned,
we could discuss the solution together accordingly.
1. Shipping Damage
JC Sportline packs all products carefully to prevent damage during
shipping. However, damage may still occur occasionally. The buyer
must inspect the packaging and the products carefully upon
receiving them, then accept the shipment and notate any damages and
irregularities, such as crushed, torn, punctured, or broken parts
on both the packaging and the product, on the freight bill or
receipt at the driver's presence. The buyer must retain all
cartons, packing materials, and damaged products for the carrier's
damage inspector to inspect. Do not refuse a shipment or return it
without approval, because the buyer's right to make a damage claim
may be denied. A signed receipt without any notation indemnified
the carrier as well as JC Sportline from any further damage claims.
The discovery of damages after a clear delivery becomes the
responsibility of the customer.
All damages must be notified to the carrier and the seller within
2. Defective Products
All products require professional installation. Minor adjustments
might be necessary. These are normal body work and installation
steps. Therefore it is NOT considered to be defective. In addition,
most carbon fiber products are hand-crafted, and no two items will
be identical. Small imperfections such as wavy weaves, small
bubbles, and clear coat blemishes are inevitable. Pictures are
required to demonstrate true defects on products prior to return.
All products require professional installation. The buyer
understands that some products may require modifications for
correct fitment. Minor adjustments may be necessary as part of the
normal installation process. All carbon fiber products will not
sustain heavy force or weight, for they could be cracked by such
force or weight. JC Sportline has made an effort to produce all its
aftermarket products to fit the original factory vehicles as
closely as possible. However, some occasional prepping may be
necessary for an ideal fit. The buyer needs to perform these steps
to his/her satisfaction before installation. If the buyer wishes to
paint the products, he or she must pre-fit the parts to the vehicle
before painting to ensure proper fit. There are absolutely no
returns on painted products.